How can I help in a medical emergency?
Know what to say:
- Calling for help is easy. Just dial 9-1-1. The information you give the emergency dispatch operator helps EMS help you.
- Stay calm, speak clearly, and stay on the phone until the emergency operator tells you to hang up
- Tell the emergency dispatch operator where to find the person needing emergency care, who is hurt or sick, and what happened. The emergency operator will also need to know what condition the victim is in and if any help is being given.
- Give the exact location of the emergency. Point out any landmarks - nearby intersections, bridges, and buildings that will help the ambulance crew find you. And leave your name, address, and telephone number in case the emergency operator needs to get back in touch with you.

Show All Answers

1. What happens when someone calls 911?
2. What is a true medical emergency?
3. Can't I just drive the patient myself?
4. How can I help in a medical emergency?
5. What do I tell the emergency dispatcher?
6. What do I do until help arrives?
7. What do I do while the ambulance arrives?
8. What do I do for myself and my family?
9. What do I do for emergency responders?